Worry-Free Gifting: 100-Day Returns & Exchanges

Product Support

Giving LuminAID as a gift? Print an extra copy of our Getting Started guide to include in their package.
Need More Information?
We have videos and in-depth guides available online:
Getting Started: PackLite Titan Power Lantern
Getting Started: PackLite Max & Firefly Power Lanterns
Getting Started: Nova, Spectra, & Firefly Solar Lanterns
Getting Started: Bloomio Gem & Twist
Video: Phone Charging with 2-in-1 Power Lanterns
Video: How to Recharge Your LuminAID
Compare Products: Weight, Size, Brightness, Specs

  • 1 min read
How to Charge Your Phone Using a LuminAID 2-in-1 Phone Charger. Plug the USB end of your phone’s charging cable into the USB charging port on the LuminAID Phone Charger.
  • 2 min read
Get started with your new LuminAID solar phone chargers!
  • 4 min read
Get started with your new LuminAID solar lanterns!
  • 3 min read
Setting Up My Light, Trouble Connecting, Care & Usage, About My Light, Charging My Light, Setting Schedules, and more!
  • 14 min read
Getting Started Before getting started, turn on Bluetooth on your lights by pressing and holding the power button for 5 seconds.
  • 2 min read
  • 6 min read
Bloomio Tips for solar and USB charging. Charge Bloomio lights outside on a flat and open space on clear, sunny days.
  • 1 min read
Connecting Bloomio with the App. To download our app, just search “LuminAID” in the App Store or Google Play. Need help?
  • 2 min read
Not sure which LuminAID is right for you? Here, we compare our solar lights, including runtime, brightness, colors, phone charging, and more!
  • 5 min read


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