Answers to Top Questions

Where's My Order?

Once your order has shipped, please allow 24-48 hours for the online tracking page to update with a status.

Contact Customer Support

Partnerships & Discount Programs:

Email Us

Message Us

Live chat hours: M-F 9:30am - 4:30pm CST

Open Chat

To request a callback by phone, you can email or call us at (312) 600-8997.

Please be aware that due to COVID-19, we are working remotely, and the fastest way to reach us is via email or live chat.


LuminAID Lab, LLC
944 Industrial Park Rd, Littleton NH 03561